| Article ID: | iaor20052511 |
| Country: | United States |
| Volume: | 21 |
| Issue: | 3 |
| Start Page Number: | 225 |
| End Page Number: | 233 |
| Publication Date: | Mar 2005 |
| Journal: | Quality and Reliability Engineering International |
| Authors: | Hahn G.J. |
| Keywords: | six sigma |
This paper discusses 20 key lessons learned about Six Sigma in the 20 years since its introduction.