Article ID: | iaor20052408 |
Country: | Netherlands |
Volume: | 39 |
Issue: | 3 |
Start Page Number: | 445 |
End Page Number: | 461 |
Publication Date: | May 2005 |
Journal: | Decision Support Systems |
Authors: | Hall Dianne J., Paradice David |
Keywords: | artificial intelligence: decision support, knowledge management |
Traditional organizational and support structures no longer function efficiently in the face of increasingly complex problem domains because these structures are generally not conceived from the social perspective, requiring development of new organizational structures and support systems. These structures must be able to support traditional decision-making in an increasingly complicated social domain. This paper defines the concept of an inquiring organization and conceptualizes a learning-oriented knowledge management system for that type of organization. The role of the learning-oriented knowledge management system for inquiring organizations, which includes decision-making and learning process support, is discussed.