| Article ID: | iaor20052239 |
| Country: | United States |
| Volume: | 34 |
| Issue: | 4 |
| Start Page Number: | 253 |
| End Page Number: | 264 |
| Publication Date: | Jul 2004 |
| Journal: | Interfaces |
| Authors: | Yu Gang, Pachon Julian, Thengvall Benjamin, Chandler Darryal, Wilson Al |
| Keywords: | decision, systems |
The Crew ResourceResolver decision-support system employs advanced optimization modeling and solution techniques to solve complex, large-scale pilot staffing and training problems at Continental Airlines. The system determines optimal pilot transitions and efficiently allocates and schedules training resources. The results are improved staffing levels and substantial cost savings through reduced staffing, hiring, and training costs. Continental has estimated savings of over $10 million per year using the system.