Information systems strategy formulation in a developing country bank

This paper describes a case study of information in a developing country bank over a five-year period. The methodological approach to the research combined a focus on the process of organizational decision making with analysis of the linkages between this process and the organizational and wider contexts. The case was characterized by major problems at all stages and corresponding stagnation in the computing systems, and the paper provides an understanding of this history. Some implications are drawn for strategic practice in developing country organizations and for research on the process of technology transfer.