| Article ID: | iaor20043374 |
| Country: | Netherlands |
| Volume: | 31 |
| Issue: | 6 |
| Start Page Number: | 459 |
| End Page Number: | 461 |
| Publication Date: | Nov 2003 |
| Journal: | Operations Research Letters |
| Authors: | Mannino Michael V., Kim Yong J. |
| Keywords: | stochastic processes |
This paper extends the applicability of the pricing results of Mendelson and Whang, and Balachandran and Radhakrishnan for congested service facilities by considering general, class-dependent, service time distributions. Two theorems for nonpreemptive