Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system

Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system

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Article ID: iaor20042568
Country: Netherlands
Volume: 146
Issue: 2
Start Page Number: 258
End Page Number: 273
Publication Date: Apr 2003
Journal: European Journal of Operational Research
Authors: , ,
Keywords: enterprise resource planning
Abstract:

Implementing an Enterprise Resource Planning (ERP) system is expensive and time consuming. A substantial cost is associated with pre-implementation involvement and training designed to encourage acceptance and effective implementation of the system. The results of this study indicate that, contrary to conventional wisdom, extensive organizational investments in shaping pre-implementation attitudes do not always achieve the desired effects. Despite extensive time, money and effort, length of time with the firm and position had a greater impact on attitudes towards ERP capabilities, value, acceptance and timing than high levels of pre-implementation involvement.

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