| Article ID: | iaor19911014 |
| Country: | Netherlands |
| Volume: | 45 |
| Issue: | 2/3 |
| Start Page Number: | 293 |
| End Page Number: | 308 |
| Publication Date: | Apr 1990 |
| Journal: | European Journal of Operational Research |
| Authors: | Srinivasan Venkat, Ruparel Bharat |
| Keywords: | artificial intelligence: expert systems |
Computer and information technologies have made significant strides in the last two decades. Adaptation of these advances to support decision making has manifested itself in two classes of systems: decision support systems and expert systems. In this paper, the authors describe CGX, an expert support system for credit granting in nonfinancial firms. CGX is now undergoing extensive validation in several Fortune 500 corporations.