An interactive goal programming procedure for operational recovery problems

We propose an interactive Goal Programming (GP) for operational recovery problems that are present in diverse areas of application. After defining the problem we discuss its relevance to scenarios taken from airline scheduling, supply chain management and call centers operations. We then construct the GP procedure for operational recovery decision making and illustrate the mechanics of the proposed procedure through two examples: an abstracted example based on a minimum spanning tree problem and a more practical example of a production–inventory problem.