| Article ID: | iaor20041303 |
| Country: | Netherlands |
| Volume: | 40 |
| Issue: | 4 |
| Start Page Number: | 341 |
| End Page Number: | 353 |
| Publication Date: | May 2002 |
| Journal: | Queueing Systems |
| Authors: | Feldman Richard M., Matis Timothy I. |
| Keywords: | M/M/1 queues |
A new approach for obtaining the transient solution for the first and second moments of the system size in a finite capacity M/M/1 queueing system is developed. The approach uses the cumulant generating function which has previously been used in the analysis of compartmental models but has not been used to analyze queueing systems.