Analysis of a single stage production system with heterogeneous machines

The performance of a single stage production system with two heterogeneous machines and two classes of jobs is investigated. The machines have a common buffer with jobs of both classes waiting for service. The arrivals are assumed to follow a Poisson process and the service times to be distributed exponentially. The evaluated production system differs from a classical homogeneous multiple server queueing system with regard to inhomogeneities of the two machines. Time inhomogeneity – the service times of the two machines being unequal – and functional inhomogeneity – one of the machines can handle only one class (A) of jobs – are to be distinguished. In the case of time inhomogeneity the calculation of system performance parameters may be carried out using an explicit formula, whereas for the analysis of functional inhomogeneity a numerical solution has to be derived. The impact of time inhomogeneity is very small and decreases with the system workload. On the contrary, functional inhomogeneity leads to elevated cycle times of up to 40% depending on the degree of inhomogeneity (measured by the fraction of A jobs) and the workload. Therefore, in contrast to the time-inhomogeneous case, single stage production systems with functional inhomogeneity can only be approximated tolerably by a homogeneous multiple server queueing system if the fraction of one-machine jobs is less than 30%. The increased throughput times above 30% are supplied by the diagram developed from the numerical solutions.