| Article ID: | iaor2004418 |
| Country: | Netherlands |
| Volume: | 31 |
| Issue: | 2 |
| Start Page Number: | 101 |
| End Page Number: | 107 |
| Publication Date: | Mar 2003 |
| Journal: | Operations Research Letters |
| Authors: | Chaudhry Mohan L., Kim Nam K. |
| Keywords: | bulk queues |
A complete distribution for the system content of a discrete-time multi-server queue with an infinite buffer is presented, where each customer arriving in a group requires a deterministic service time that could be greater than one slot. In addition, when the service time equals one slot, a complete distribution for the delay is also presented.