Article ID: | iaor20033104 |
Country: | Netherlands |
Volume: | 44 |
Issue: | 4 |
Start Page Number: | 673 |
End Page Number: | 693 |
Publication Date: | Apr 2003 |
Journal: | Computers & Industrial Engineering |
Authors: | Spedding T.A., Chan K.K. |
In this paper, an integrated multidimensional process improvement methodology (IMPIM) is formulated to address the yield management, process control and cost management problems of a manufacturing system. Simulation is used as a platform to implement the integrated multidimensional process methodology by incorporating the productivity, quality and cost dimension in a unified, systematic and holistic manner. Total Quality Management (TQM) addresses the quality parameters and Activity-Based Costing is used to manage the cost dimension of the system. Discrete event simulation is then used as a platform to perform process reengineering (Business Process Reengineering) and process improvement (TQM). The general implementation framework of the IMPIM is given with a step-by-step explanation. A conceptual discussion is also provided for the integrated methodology. The generic IMPIM is then formulated and the detailed implementation procedures for two case studies are compared with the generic methodology.