Article ID: | iaor20033101 |
Country: | China |
Volume: | 40 |
Issue: | 1 |
Start Page Number: | 60 |
End Page Number: | 66 |
Publication Date: | Jan 2002 |
Journal: | Journal of Jilin University (Science Edition) |
Authors: | Cao Xiaowei, Sun Jigui |
Keywords: | scheduling, queues: applications, retailing |
This paper is concerned with the problem of scheduling checkout employees in a supermarket, where Point-of-Sales (POS) machines provide management information. First, several modes for scheduling the checkout employees are summarized, and then the current algorithms for solving them are explained. Second, a model and process for solving management information problems using POS-data are discussed. Finally, the implementation, using a system structure chart and the interface design of the system for solving both employee scheduling problem and POS machine managing problem are presented.