The problem of scheduling checkout employees. Design and implementation of a solution

The problem of scheduling checkout employees. Design and implementation of a solution

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Article ID: iaor20033101
Country: China
Volume: 40
Issue: 1
Start Page Number: 60
End Page Number: 66
Publication Date: Jan 2002
Journal: Journal of Jilin University (Science Edition)
Authors: ,
Keywords: scheduling, queues: applications, retailing
Abstract:

This paper is concerned with the problem of scheduling checkout employees in a supermarket, where Point-of-Sales (POS) machines provide management information. First, several modes for scheduling the checkout employees are summarized, and then the current algorithms for solving them are explained. Second, a model and process for solving management information problems using POS-data are discussed. Finally, the implementation, using a system structure chart and the interface design of the system for solving both employee scheduling problem and POS machine managing problem are presented.

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