Article ID: | iaor20032449 |
Country: | United States |
Volume: | 19 |
Issue: | 1 |
Start Page Number: | 1 |
End Page Number: | 20 |
Publication Date: | Jan 2003 |
Journal: | Quality and Reliability Engineering International |
Authors: | Guh Ruey-Shiang |
Keywords: | artificial intelligence |
Statistical process control (SPC) is one of the most effective tools of total quality management, the main function of which is to monitor and minimize process variations. Typically, SPC applications involve three major tasks in sequence: (1) monitoring the process, ((2) diagnosing the deviated process and (3) taking corrective action. With the movement towards a computer integrated manufacturing environment, computer based applications need to be developed to implement the various SPC tasks automatically. However, the pertinent literature shows that nearly all the researches in this field have only focused on the automation of monitoring the process. The remaining two tasks still need to be carried out by quality practitioners. This project aims to apply a hybrid artificial intelligence technique in building a real time SPC system, in which an artificial neural network based control chart monitoring sub-system and an expert system based control chart alarm interpretation sub-system are integrated for automatically implementing the SPC tasks comprehensively. This system was designed to provide the quality practitioner with three kinds of information related to the current status of the process: (1) status of the process (in-control or out-of-control). If out-of-control, an alarm will be signaled, (2) plausible causes for the out-of-control situation and (3) effective actions against the out-of-control situation. An example is provided to demonstrate that hybrid intelligence can be usefully applied for solving the problems in a real time SPC system.