Article ID: | iaor20032134 |
Country: | United States |
Volume: | 33 |
Issue: | 1 |
Start Page Number: | 149 |
End Page Number: | 160 |
Publication Date: | Jan 2002 |
Journal: | Decision Sciences |
Authors: | Rondeau Patrick J., Vonderembse Mark A., Ragu-Nathan T.S. |
As global markets and technology change, time-based competitors create product development and manufacturing practices that reduce response time and enhance customization capabilities. These practices require an information-rich internal environment that is capable of flexible resource deployment and direct and continuous feedback. To build this environment, time-based competitors are developing end-user capabilities and involving them in information systems (IS) activities. Data collected from 265 manufacturers were used to determine if firms with high levels of time-based product development and time-based manufacturing practices also have high levels of end-user involvement in IS-related activities, end-user training effectiveness, and end-user computing skills. The results of this study support that contention.