| Article ID: | iaor20032099 |
| Country: | United States |
| Volume: | 50 |
| Issue: | 3 |
| Start Page Number: | 559 |
| End Page Number: | 565 |
| Publication Date: | May 2002 |
| Journal: | Operations Research |
| Authors: | Asmussen Sren, O'Cinneide Colm |
| Keywords: | M/G/1 queues |
We show that the ‘exponential decay parameter’ of the waiting time in a Markov-modulated