Business process reengineering for health-care system using multicriteria mathematical programming

Business process reengineering for health-care system using multicriteria mathematical programming

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Article ID: iaor20031455
Country: Netherlands
Volume: 140
Issue: 2
Start Page Number: 447
End Page Number: 458
Publication Date: Jul 2002
Journal: European Journal of Operational Research
Authors: ,
Keywords: programming: multiple criteria, programming: goal
Abstract:

This paper presents an application of multicriteria mathematical programming (MCMP) as an aid to strategic planning for business process infrastructure development in an organization. The MCMP model is formulated and evaluated to address the strategic planning in business process infrastructure development. The goal levels are identified and prioritized using the analytic hierarchy process. The model result is analyzed and the solution implication is evaluated to improve the model applicability. The MCMP model application reinforces the strategic planning of the organization's business process infrastructure development and other production and operations planning settings.

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