A study on the evaluation of business incubator using the analytic hierarchy process

Numerous countries promote business incubator programs to revitalize local economy, increase employment, and nurture high-tech industries. Recently, a number of business incubators have been established and operated with aims to adapt to changing environment and increase economic competitiveness in Korea. This study is based on critical success factors for effective operations of business incubator, and we suggest the following: 1) goal/operations strategy, 2) physical/human resources, 3) incubator services, 4) networked program. We analysed the weights of these factors by Analytic Hierarchy Process. Also, we evaluated the business incubators by suggested model, and found the scores ranging from 67 to 77 in the graduated firm's data from business incubators.