| Article ID: | iaor20022041 |
| Country: | Netherlands |
| Volume: | 29 |
| Issue: | 3 |
| Start Page Number: | 123 |
| End Page Number: | 127 |
| Publication Date: | Oct 2001 |
| Journal: | Operations Research Letters |
| Authors: | Willemain Thomas R., Dahl Travis A. |
Long memory in the sequence of interarrival times is known to have a large impact on queue performance. We used a factorial simulation experiment to relate four performance measures to degree of long memory, server utilization, number of customers, and their interactions.