| Article ID: | iaor20022037 |
| Country: | Netherlands |
| Volume: | 28 |
| Issue: | 4 |
| Start Page Number: | 173 |
| End Page Number: | 180 |
| Publication Date: | May 2001 |
| Journal: | Operations Research Letters |
| Authors: | Artalejo J.R., Dudin A.N., Klimenok V.I. |
| Keywords: | retrial queues |
We consider a retrial queueing system where customers at the retrial group have preemptive priority over customers at the waiting line. The stationary distribution can be approximated at a desired level of accuracy in such a way that the approximated marginal distribution of the number of customers at the retrial group remains equal to the exact marginal distribution.