Analysis of multiserver queues with constant retrial rate

Analysis of multiserver queues with constant retrial rate

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Article ID: iaor20022023
Country: Netherlands
Volume: 135
Issue: 3
Start Page Number: 569
End Page Number: 581
Publication Date: Dec 2001
Journal: European Journal of Operational Research
Authors: , ,
Keywords: retrial queues
Abstract:

We consider multiserver retrial queues in which the time between two successive repeated attempts is independent of the number of customers applying for service. We study a Markovian model where each arriving customer finding any free server either enters service or leaves the service area and joins a pool of unsatisfied customers called ‘orbit’. This system is analyzed as a quasi-birth-and-death process and its main performance characteristics are efficiently computed.

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