| Article ID: | iaor2002673 |
| Country: | China |
| Volume: | 26 |
| Issue: | 3 |
| Start Page Number: | 120 |
| End Page Number: | 124 |
| Publication Date: | Sep 2000 |
| Journal: | Journal of Beijing Polytechnic University |
| Authors: | Han Furong, Hao Jin |
The certification/registration of ISO9000 based quality management system is developing continually all over the world. Meanwhile, the effectiveness of the quality management system has caused interest among practitioners and academics. This essay establishes a model for evaluating the effectiveness of the quality management system by using fuzzy comprehensive evaluation theory and grey relative degree analysis of Gray system theory.