Decision support systems (DSS) design for operations managers: An empirical study of the impact of report design and decision style on effective choice

In making decisions, production managers usually rely on information contained in reports generated by an information system. Unfortunately, a production manager is likely to receive a report that best supports his/her decision-making style only by chance. This investigation studies the individual differences in decision-making style for production managers making production scheduling decisions, and the decision support design that best supports their decisions.