| Article ID: | iaor20014007 |
| Country: | Netherlands |
| Volume: | 128 |
| Issue: | 2 |
| Start Page Number: | 322 |
| End Page Number: | 337 |
| Publication Date: | Jan 2001 |
| Journal: | European Journal of Operational Research |
| Authors: | Driessen Peter P.J., Glasbergen Pieter, Verdaas Co |
| Keywords: | public service |
In this article a management model for interactive policy-making is proposed. Interactive policy-making is a process whereby multiple parties play an active role and jointly arrive at a decision. The management model consists of six stages: exploration, initiative, common perception, joint problem-solving, decision-making, and implementation. The activities assigned to each stage are examined in detail. Finally, the last section of this article reviews the criteria that can be used to assess interactive policy-making. Three perspectives are relevant. The first perspective is the course of the process; the second is democratic legitimacy; and the third is problem resolution.