Article ID: | iaor20013345 |
Country: | United States |
Volume: | 47 |
Issue: | 8 |
Start Page Number: | 657 |
End Page Number: | 668 |
Publication Date: | Dec 2000 |
Journal: | Naval Research Logistics |
Authors: | Mosheiov Gur |
In many scheduling environments it is recommended to control the balance of the performance of individual jobs, e.g., the variability of the job completion or waiting times. In service systems, for example, it may be important to provide customers with an identical or similar service quality, as measured by their time in system or waiting time. Several measures of variation have been studied in scheduling literature in this context; our paper considers the measure of Mean Absolute Deviation of job completion times from the Mean Completion time (MADMC). Recently, Aneja