| Article ID: | iaor20013076 |
| Country: | Netherlands |
| Volume: | 35 |
| Issue: | 1/4 |
| Start Page Number: | 317 |
| End Page Number: | 322 |
| Publication Date: | Jan 2000 |
| Journal: | Queueing Systems |
| Authors: | Lee Gyemin, Jeon Jongwoo |
| Keywords: | GI/G/1 queues |
We propose a new approach that gives a one-step computational algorithm to directly obtain the queue length distribution of an N/G/1 queueing system. The new approach is based on the supplementary variable method and the matrix–analytic method. We shall show that this approach enables us to derive the joint distribution of the queue length and the elapsed service time.