Article ID: | iaor20013015 |
Country: | Netherlands |
Volume: | 30 |
Issue: | 3/4 |
Start Page Number: | 79 |
End Page Number: | 88 |
Publication Date: | Mar 1999 |
Journal: | Mathematical and Computer Modelling |
Authors: | Artalejo J.R., Gmez-Corral A. |
Keywords: | retrial systems |
This paper is concerned with the performance evaluation of a single-server queue with repeated attempts and disasters. Our queueing system is characterized by the phenomenon that a customer who finds the server busy upon arrival joins a group of unfilled customers called ‘orbit’ and repeats his request after some random time. In addition, we consider in this paper the possibility of disasters. When a disaster occurs, all the work (and therefore customers) in the system is destroyed immediately. Our queueing system can be used to model the behaviour of a buffer in computers with virus infections.