An empirical study of the impact of just-in-time task scope versus just-in-time workflow integration on organizational design

An empirical study of the impact of just-in-time task scope versus just-in-time workflow integration on organizational design

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Article ID: iaor20012733
Country: United States
Volume: 28
Issue: 3
Start Page Number: 615
End Page Number: 635
Publication Date: Jun 1997
Journal: Decision Sciences
Authors: ,
Abstract:

The research tests a theory of JIT as a technology having task scope versus workflow integration dimensions. The results show that JIT task scope predicts JIT workflow integration, and that only the former is associated with organizational designs that are more specialized, decentralized, integrated, and reliant on formal performance measurement control. The findings imply that organizational structure does not necessarily follow from workflow structure. Rather, both organizational structure and workflow structure follow from the knowledge capital that SIT task scope represents.

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