| Article ID: | iaor20011285 |
| Country: | United States |
| Volume: | 47 |
| Issue: | 6 |
| Start Page Number: | 807 |
| End Page Number: | 820 |
| Publication Date: | Nov 1999 |
| Journal: | Operations Research |
| Authors: | Thomas Marlin U., Rao Sridevi S. |
| Keywords: | warranty |
Product guarantees or warranties have been around for generations, but formal approaches for establishing and examining warranties have been considered only during the past 20 years. A review of the literature on warranty models and analysis methods is provided, along with some suggestions for further research.