Article ID: | iaor1990691 |
Country: | United States |
Volume: | 5 |
Issue: | 2 |
Start Page Number: | 1 |
End Page Number: | 7 |
Publication Date: | Feb 1985 |
Journal: | Journal of Operations Management |
Authors: | Tayi Giri Kumar . |
The traditional quality control approach based on statistical tools has been very useful and effective when output and input qualities can be defined in terms of a single characteristic. However, in process industries such as paper, the output quality is defined in terms of two or more distinct characteristics; hence, reducing the deviation of one output characteristic from its permissible limits could result in forcing other output and/or input characteristics to deviate from their respective limits. Compounding this phenomenon is the fact that most of these industries produce substantial amounts of pollutants whose characteristics are a function of the input and output characteristics. Thus, with increasing costs of waste treatment and stringent pollution standards, there arises a notion of a trade-off between attaining market specified output characteristics and meeting federally regulated pollution standards. In this article a general process quality control problem has been formulated that reflects the above trade-off both in terms of a linear and a polynomial goal programming problem. Major advantages and differences between the two formulations are highlighted and illustrated with a practical example drawn from the paper industry. Three separate cases each with different priorities assigned to the output, pollutant and input characteristics are developed and solved under both formulations. Based on the analysis it is observed that the different solutions that result are contingent on the assumptions concerning the priorities associated with each goal and the manner by which one chooses to incorporate tradeoffs between goals in the objective function. Additionally, it is found that the solutions obtained under polynomial goal programming formulation are more conducive for implementation in practical quality control contexts.