| Article ID: | iaor20003187 |
| Country: | Netherlands |
| Volume: | 31 |
| Issue: | 3/4 |
| Start Page Number: | 265 |
| End Page Number: | 294 |
| Publication Date: | Jan 1999 |
| Journal: | Queueing Systems |
| Authors: | Mei R.D. van der |
| Keywords: | scheduling |
We study an asymmetric cyclic polling model with general mixtures of exhaustive and gated service, and with zero switch-over times, in heavy traffic. We derive closed-form expressions for all moments of the steady-state delay at each of the queues, under standard heavy-traffic scalings. The expressions obtained provide new and useful insights into the behaviour of polling systems under heavy-load conditions.