A threshold start-up policy is appealing for manufacturing (service) facilities that incur a cost for keeping the machine (server) on, as well as for each restart of the server from its dormant state. Analysis of single product (customer) systems operating under such a policy also known as the N-policy, has been available for some time. This article develops mathematical analysis for multiproduct systems operating under a cyclic exhaustive or globally gated service regime and a threshold start-up rule. It pays particular attention to modeling switchover (setup) times. The analysis extends/unifies existing literature on polling models by obtaining as special cases, the continuously roving server and patient server polling models on the one hand, and the standard M/G/1 queue with N-policy, on the other hand. We provide a computationally efficient algorithm for finding aggregate performance measures, such as the mean waiting time for each customer type and the mean unfinished work in system. We show that the search for the optimal threshold level can be restricted to a finite set of possibilities.
