| Article ID: | iaor199030 |
| Country: | United States |
| Volume: | 27 |
| Start Page Number: | 19 |
| End Page Number: | 27 |
| Publication Date: | Mar 1986 |
| Journal: | Production and Inventory Management Journal |
| Authors: | South John B., Stewart Robert J. |
The explanation for what happened in a real-world occurrence gives insight into queue behaviour in a random environment. When the effects of randomness are properly accounted for, the experience at Hix Corporation is consistent with generally accepted principles.