Comparisons of renewable warranties

Comparisons of renewable warranties

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Article ID: iaor19992877
Country: United States
Volume: 46
Issue: 1
Start Page Number: 91
End Page Number: 106
Publication Date: Feb 1999
Journal: Naval Research Logistics
Authors:
Keywords: warranty
Abstract:

Two types of warranties are commonly applied. There are replacement-free warranty and pro-rata warranty. The third warranty is the mixing of the above two. That is it has a replacement-free stage followed by a pro-rata stage. In addition to the above classification, warranties can also be renewable or nonrenewable. No matter which warranty is used, it always incurs certain cost to the manufacturer. Moreover, often manufacturers want to improve the quality of products by burn-in before delivering them to consumers, and this incurs an extra cost. This article considers the random costs for both burn-in and renewable warranty, and derives the mean warranty cost. Then the mean costs corresponding to pure replacement-free warranty, mixing renewable warranty, and pure pro-rata warranty are compared. Furthermore, the mean costs under the same warranty policy associated with different lifetime distributions of products are also compared.

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