| Article ID: | iaor19992067 |
| Country: | Netherlands |
| Volume: | 21 |
| Issue: | 2 |
| Start Page Number: | 101 |
| End Page Number: | 106 |
| Publication Date: | Sep 1997 |
| Journal: | Operations Research Letters |
| Authors: | Gouweleeuw Frank N. |
| Keywords: | GI/G/1 queues |
In this paper we will consider the single-server finite-capacity queue with a system load larger than one. An efficient method is presented to compute the loss probability. The method is based on a dual queueing process which can be identified completely.