Information systems user-designer communication problems

Information systems user-designer communication problems

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Article ID: iaor198830
Country: Netherlands
Volume: 14
Issue: 3
Start Page Number: 133
End Page Number: 142
Publication Date: Mar 1988
Journal: Information and Management
Authors: ,
Abstract:

Designing an information system of some complexity requires cooperation between three parties: the user, the designer, and the builder. To achieve efficient communication between these, a number of problems that stem from the differences in background of the persons involved must be overcome. The following vehicles for communication (forms of specification language) are discussed: graphic diagrams, tables, natural language and formal languages. Although intended for investigating design options, prototyping also renders a communication-type service, which is particularly useful when requirements are incomplete. The various forms of expression are compared, and weaknesses and strengths are highlighted.

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