Article ID: | iaor19971378 |
Country: | Netherlands |
Volume: | 65 |
Issue: | 1 |
Start Page Number: | 195 |
End Page Number: | 222 |
Publication Date: | Aug 1996 |
Journal: | Annals of Operations Research |
Authors: | Sen Sandip, Durfee Edmund H. |
Keywords: | heuristics |
The authors are interested in building systems of autonomous agents that can automate routine information processing activities in human organizations. Computational infrastructures for cooperative work should contain embedded agents for handling many routine tasks, but as the number of agents increases and the agents become geographically and/or conceptually dispersed, supervision of the agents will become increasingly problematic. The authors argue that agents should be provided with deep domain knowledge that allows them to make quantitatively justifiable decisions, rather than shallow models of users to mimic. In this paper, they use the application domain of distributed meeting scheduling to investigate how agents embodying deeper domain knowledge can choose among alternative strategies for searching their calendars in order to create flexible schedules within reasonable cost.