| Article ID: | iaor19971151 |
| Country: | Netherlands |
| Volume: | 18 |
| Issue: | 4 |
| Start Page Number: | 185 |
| End Page Number: | 191 |
| Publication Date: | Feb 1996 |
| Journal: | Operations Research Letters |
| Authors: | Friedman Eric J., Landsberg A.S. |
The authors analyze the long-run dyanmics of queues in which customers undergo self-selection. They describe the structure and local stability of equilibria for various capacity adjustment procedures and solve the problem of glocal stability for the limiting cases. The intermediate cases can be quite complicated. The authors show that one such case leads to chaotic dynamics.