| Article ID: | iaor19961329 | 
| Country: | Belgium | 
| Volume: | 36 | 
| Start Page Number: | 251 | 
| End Page Number: | 258 | 
| Publication Date: | Sep 1994 | 
| Journal: | Cahiers du Centre d'tudes de Recherche Oprationnelle | 
| Authors: | Latouche Guy | 
| Keywords: | matrices, queues: theory | 
The paper considers Markov chains on an infinite state space, with an upper block-Hessenberg transition matrix and repeating rows, such as occur in PH/G/1 queues. In order to evaluate the stationary distribution, it is necessary to determine the solution of a non-linear matrix equation. The paper describes here an improved algorithm to that effect.