Using multi-criteria analysis for tenant selection

Tenant selection is an important strategic and operational problem for large property investment and management companies. This paper presents an evolutionary prototyping project developed in conjunction with a long term programme of establishing a property management information system for a known company. The project aims at developing a tenant selection decision support system (TSDSS) which employs a multi-criteria analysis technique as its evaluation tool. TSDSS also introduces a new method for determining the alternatives to be considered in the selection process, so that the values of some criteria, which represent the characteristics of the combinations of the chosen tenants, can be obtained. The alternative generation method has actually improved the practicality of using Multi-Criteria Analysis techniques in some real life situations. However, from this development, some basic problems of using this technique have been revealed.