A replication study of two brand-loyalty measures

A replication study of two brand-loyalty measures

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Article ID: iaor199690
Country: Netherlands
Volume: 76
Issue: 2
Start Page Number: 375
End Page Number: 384
Publication Date: Jul 1994
Journal: European Journal of Operational Research
Authors: , ,
Abstract:

In a systematic check across 34 US product categories, two standard measures of brand-loyalty are found to be closely predictable from the Dirichlet model of buyer behaviour in most cases. This means that market share is generally the dominant factor, but that there are also certain submarkets and isolated deviations. The general role of replication studies is also briefly considered.

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