| Article ID: | iaor19952003 |
| Country: | Netherlands |
| Volume: | 39 |
| Issue: | 1/2 |
| Start Page Number: | 137 |
| End Page Number: | 147 |
| Publication Date: | Apr 1995 |
| Journal: | International Journal of Production Economics |
| Authors: | Fre R., Grosskopf S., Roos P. |
| Keywords: | Sweden |
In this paper the authors extend their earlier work on productivity by incorporating attributes into the technology. The attributes are used together with ratios of distance functions to measure service quality of the production units.