| Article ID: | iaor19951351 |
| Country: | Netherlands |
| Volume: | 13 |
| Issue: | 2 |
| Start Page Number: | 195 |
| End Page Number: | 205 |
| Publication Date: | Feb 1995 |
| Journal: | Decision Support Systems |
| Authors: | Tabucanon Mario T., Kovavisaruch La-ead, Malaivongs Kanchit |
| Keywords: | heuristics |
A heuristic approach, based on a microcomputer, for solving vehicle routing problem for after-sales service technicians is presented. The ‘saving algorithm’ is modified to incorporate the interactive aspect of the problem. The proposed method is then applied to a real-world problem of fielding technician for after-sales servicing of microcomputers in a big city.