On modeling failure and repair times in stochastic models of manufacturing systems using generalized exponential distributions

Failures of machines have a significant effect on the behavior of manufacturing systems. As a result it is important to model this phenomenon. Many queueing models of manufacturing systems do incorporate the unreliability of the machines. Most models assume that the times to failure and the times to repair of each machine are exponentially distributed (or geometrically distributed in the case of discrete-time models). However, exponential distributions do not always accurately represent actual distributions encountered in real manufacturing systems. In this paper, it is proposed to model failure and repair time distributions by generalized exponential (GE) distributions (or generalized geometric distributions in the case of a discrete-time model). The GE distribution can be used to approximate distributions with any coefficient of variation greater than one. The main contribution of the paper is to show that queueing models in which failure and repair times are represented by GE distributions can be analyzed with the same complexity as if these distributions were exponential. Indeed, it is shown that failures and repair times represented by GE distributions can (under certain assumptions) be equivalently represented by exponential distributions.