Manpower capacity planning-A hierarchical approach

Planning manpower capacity can be achieved by a large number of instruments. These instruments are particularly suited for long-, medium- and short-term planning. Within a case study, this paper demonstrates the simultaneous application of the following four instruments belonging to different planning levels: variation of monthly working time, overtime, employment of floaters, and leasing of work force. The optimization is performed by an ambitious stochastic dynamic program using modern concepts of hierarchical planning. For the indicated practical case mentioned above numerical results will be derived and extensively discussed.