Article ID: | iaor19941201 |
Country: | United States |
Volume: | 9 |
Issue: | 3 |
Start Page Number: | 373 |
End Page Number: | 400 |
Publication Date: | Jul 1993 |
Journal: | Stochastic Models |
Authors: | Kulkarni V.G., Liang H. |
A single server retrial queue is a queueing system consisting of a primary queue with finite capacity, an orbit and a server. Customers can arrive at the primary queue either from outside the system or from the orbit. If the primary queue is full, an arriving customer joins the orbit and conducts a retrial later. Otherwise, the customer enters the primary queue, waits for service and then leaves the system after service completion. The authors investigate the effect of retrial times on the behavior of the system. In particular, they assume that the retrial time distributions are phase type and introduce a new relation, which the authors call