Personal DSS in small enterprises

Personal DSS in small enterprises

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Article ID: iaor199416
Country: Netherlands
Volume: 22
Issue: 5
Start Page Number: 301
End Page Number: 308
Publication Date: May 1992
Journal: Information and Management
Authors: ,
Keywords: artificial intelligence: decision support
Abstract:

A ‘personal DSS’ is here defined on the basis of the feature and applications that are actually ‘in-use’ and valued by users, and not on the degree of structure of the problem it addresses. This paper presents the results of an empirical investigation of selected application, task, and user determinants of personal DSS effectiveness in the context of the small business. Managers were found to be more successful when they develop their own numeric applications using spreadsheets to provide greater analytical support for decision-making. Task autonomy and microcomputer training were also found to have a significant effect, both directly and indirectly through their relationship with the application characteristics.

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