Keyword: service industry

Found 4 papers in total
Services and the Business Models of Product Firms: An Empirical Analysis of the Software Industry
Services and the Business Models of Product Firms: An Empirical Analysis of the Software Industry
2013,
Some product firms increasingly rely on service revenues as part of their business...
Leadership, trust, and marketing effectiveness in service businesses
Leadership, trust, and marketing effectiveness in service businesses
2011,
This research analyses the linkages between leadership, organisational trust, and...
Chaos Theory and recessional business environments: case studies of operational health of service and manufacturing organisations
Chaos Theory and recessional business environments: case studies of operational health of service and manufacturing organisations
2011,
Chaos Theory is a useful metaphor for understanding the complexity associated with...
Self‐Service Technologies (SSTs): determinants of adoption and its post‐usage outcomes from a focal company perspective
Self‐Service Technologies (SSTs): determinants of adoption and its post‐usage outcomes from a focal company perspective
2011,
With the exponential rise of the technological advances, service firms adopt...
Papers per page: