Keyword: digital services

Found 3 papers in total
Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services: a comparative cross‐country study
Are customer satisfaction and customer loyalty drivers of customer lifetime value in mobile data services: a comparative cross‐country study
2012,
Many research papers have been published on the effect of customer satisfaction and...
Conceptualizing and Testing a Social Cognitive Model of the Digital Divide
Conceptualizing and Testing a Social Cognitive Model of the Digital Divide
2011,
The digital divide has loomed as a public policy issue for over a decade. Yet, a...
Digital buildings – Challenges and opportunities
Digital buildings – Challenges and opportunities
2011,
This paper considers the wider implications of digital buildings (as currently...
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