Goldsby Thomas J

Thomas J Goldsby

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Found 2 papers in total
Teaching Lean Six Sigma within A Supply Chain Context: The Airplane Supply Chain Simulation
2014
Lean six sigma is a management methodology that firms can employ to achieve...
Failure to deliver? Linking online order fulfillment glitches with future purchase behavior
2011
This study investigates operations failures in online retailing. Specifically, it...
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